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Car Refinance Loan
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Frequently Asked Questions

Click on a question of your choice to see the answer.

 Before you apply

Is there an application fee?

What vehicle loan products do you offer?

I want to purchase or refinance a vehicle. Can you use my application from my mortgage loan or do I need to re-apply?

How much can I refinance?

I own my vehicle free and clear; can I refinance the vehicle and take the cash?

How secure is my information?

Are there any hidden fees?

Are there any vehicle refinancing fees?

How soon will I know if my purchase or refinance application is approved?

From which dealer may I purchase my vehicle?

Can I have my loan package sent by overnight delivery service?

In which states is vehicle financing available?

What if I have bad credit or a bankruptcy?

 After you apply

How do I check the status of my purchase or refinance application?

How soon will I know if my application is approved?

How soon will I receive my PowerCheck?

What will my purchase loan package contain?

What will my refinance loan package contain?

 About the interest rate

What is a simple interest loan?

How long is my interest rate valid?

If I can get special rate financing at the dealership, why should I finance my vehicle with you?

If I can get a lower rate elsewhere, why should I finance with you?

 About your loan

Is there an application fee?

Do you make vehicle loans to companies?

Is there a down payment required?

Are there any vehicles you does not finance?

Can I get a second or third loan with you before I pay off my first loan?

Is my loan assumable?

How large of a loan should I request?

How large of a loan can I get?

What if I'm approved for a maximum $25,000 but write the check for $20,000?

Can I finance a vehicle to be used for business purposes?

Do you refinance commercial or business vehicles?

Are there any prepayment or early payoff penalties on your auto loan products?

 About the PowerCheck

What is a PowerCheck?

How long do I have to use the PowerCheck?

If the PowerCheck expires today can I still use it?

What if I need to borrow more than I applied for?

What do I do if my PowerCheck was lost or stolen?

What can I buy with my PowerCheck?

If I am approved for a loan, how long before I receive my PowerCheck?

What if I decide not to use my PowerCheck?

Do both parties to a joint application need to sign the PowerCheck?

Can I use my PowerCheck to purchase a vehicle from an auction?



Is there an application fee?
No. We does not charge a fee to apply for a purchase or refinance loan.

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What vehicle loan products do you offer?
We offer simple interest installment loans for the purchase of new and used autos and motorcycles as well as auto refinance. Check our rates or apply now.

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I want to purchase or refinance a vehicle. Can you use my application from my mortgage loan or do I need to re-apply?
You will need to re-apply for the auto or motorcycle loan product you are interested in. We need to make a credit determination based on information contained within your credit report. Apply now.

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How much can I refinance?
You are able to refinance the existing payoff balance from your current lender. You will need to contact your current lender to obtain payoff balance information and an address to send the payoff.

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I own my vehicle free and clear; can I refinance the vehicle and take the cash?
No. You can only refinance an existing vehicle financed with a current lender. Our refinance loans cannot be used for cash-out refinancing.

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How secure is my information?
Once you submit your application it is encrypted for transmission and then stored with industry-leading security on our servers. Netscape Navigator, Microsoft Internet Explorer and other web browsers are compatible with this form of encryption. All the application pages will display the "secure icon" in your browser indicating that the information you enter on these pages will be transmitted securely. Finally, our lenders maintains a rigorous Privacy Policy and contracts for regular, independent audits of our processes and systems to ensure that we adhere to these standards.

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Are there any hidden fees?
No, there are no fees to apply. Apply now.

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Are there any vehicle refinancing fees?
Each state imposes a title transfer fee which will be added into your final loan amount once you use the PowerCheck to payoff your existing vehicle loan. The fee ranges from $5 to $65 depending on the state in which you reside.

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How soon will I know if my purchase or refinance application is approved?
After submitting your purchase or refinance application, you will get a response within 15 minutes if you applied during our business hours: M-F 7am to 5:30pm and 8am to 12 noon on Saturday (all times Pacific).

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From which dealer may I purchase my vehicle?
Your PowerCheck can be used at anylicensed dealer who is authorized by their state's Department of Motor Vehicles to sell new or used vehicles.

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Can I have my loan package sent by overnight delivery service?
Yes. There is a nominal charge of $15 for this service. Please select this option when you apply.

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In which states is vehicle financing available?
View our current list of states where we offers vehicle purchase loans and refinancing. Auto loans are not available in AK and HI.

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What if I have bad credit or a bankruptcy?
Our lending partners offer a range of products to meet the needs of customers with strong credit histories as well as those who have experienced credit problems. If you do not have perfect credit we will, at your request, attempt to find a lender who can help you. Simply select "Yes" under the "Additional Financing Options" section of the application.

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How do I check the status of my application?
You can track the status of your application at your convenience.

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How soon will I know if my application is approved?
If you applied during our business hours of M-F 7am to 5:30pm or Saturday 8am to noon (all times Pacific), you should receive a loan decision within 15 minutes after you submitted your application.

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How soon will I receive my PowerCheck?
If approved and you selected regular mail delivery, you should receive your
PowerCheck in 5 to 7 business days. If you selected overnight delivery, you should receive your PowerCheck the next business day.

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What will my purchase loan package contain?
Your loan package includes:

  • Power Check with attached instructions
  • Loan Letter explaining the product and process
  • Note and Security Agreement (if you selected delivery via mail or overnight)

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What will my refinance loan package contain?
Your loan package will include:

  • PowerCheck with attached refinance instructions.
  • Refinance letter explaining the product and process.
  • Refinance Note and Security agreement (if applicable).

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What is a simple interest loan?
Simple Interest is a method of allocating monthly loan payments between interest and principal. The amount of your payment allocated to interest is calculated based on your unpaid principal balance, the interest rate on your loan, and the number of days since your last payment. For example, if we receive a payment and it has been 29 days since your last payment, then you will be charged 29 days of interest on the unpaid principal balance of your loan. The remainder of your payment is credited to principal and reduces the unpaid principal balance on your loan.

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How long is my interest rate valid?
Your interest rate is guaranteed for a maximum of 45 days after the date your application is approved. Once you write your PowerCheck and your loan is activated, you are locked into that interest rate for the life of the loan or until it is paid off. However you will be subject to an increase if you select to change your payment method from Electronic Payments to Monthly Statements.

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If I can get special rate financing at the dealership, why should I finance my vehicle with you?
Special rate programs can be very attractive if they are offered for the vehicle that you want and have the appropriate terms. However, sometimes the loan terms are restrictive and you may desire different terms. Dealers often offer cash rebates as an alternative to low interest rates. Choosing the cash rebate and financing with our lenders may prove more attractive to you. Find out how they can help you maximize your savings.

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If I can get a lower rate elsewhere, why should I finance with you?
Consider the benefits we has to offer that that many other lending institutions may not offer:

  • A no-obligation Our PowerCheck with the negotiating power of cash.
  • The ability to complete the entire loan process in minutes without ever leaving your home or office.
  • A response in 15 minutes (time is money) - during our business hours.
  • No down payment or hidden fees.
  • A choice between electronic payments or monthly invoice.

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Do you make vehicle loans to companies?
We only makes vehicle loans to individuals. The vehicle you are finacing-refinancing must be for personal use and cannot be titled in a company or business name.

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Is there a down payment required?
No. We does not require a down payment.

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Are there any vehicles you does not finance?
Yes, we does not provide financing for the following vehicles: RV's, motor homes, ATV's, commercial vehicles, boats, amphibious vehicles, taxis, limousines, camper vans, tow trucks, freight liners, tractor trailers, dump trucks, armored vehicles, conversion van's and kit cars that do not have a VIN or title issued. For boat or RV loans click here.

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Can I get a second or third loan with you before I pay off my first loan?
Yes, you may apply for another loan; however our credit department will review your information to determine if you qualify. Apply now.

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Is my loan assumable?
No, your loan is not assumable by another party.

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How large of a purchase loan should I request?
We suggest that you apply for an amount greater than what you think you'll need in order to give yourself some flexibility. Remember that your actual loan amount will be the amount you fill in on your PowerCheck . This can include the sale price of your vehicle, any taxes, licensing, registration, credit insurance, extended warranty/service contracts, and any other fees less the value of your trade in and/or down payment. (Private Party loans cannot include any taxes, licensing, registration, credit insurance, extended warranty/service contracts and other fees normally associated).

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How large of a purchase loan can I get?
You are able to apply for a loan amount up to $100,000. However, we suggest you apply for a loan based on your need. For loans over $100,000, consider a home equity loan.

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What if I'm approved for a maximum $25,000 but write the check for $20,000?
Your loan will be activated for the amount that was filled in on your
PowerCheck. Your monthly payment will be re-calculated based on the amount you use.

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Are there any prepayment or early payoff penalties on your auto loan products?
No. All our auto loan products have no early payoff or prepayment penalties. Apply Now.

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How long do I have to use the PowerCheck?
You have a maximum of 45 days from the date your loan is approved before it expires. Apply now.

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If the PowerCheck expires today can I still use it?
We will fund the PowerCheck as long as the vehicle purchase is made on or prior to the expiration date printed on the check. Apply now.

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What if I need to borrow more than I applied for?
If you qualify for the higher amount, we will be more than happy to send you a new PowerCheck and loan package. Please contact us at 800.598.3272 during business hours.

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What do I do if my PowerCheck was lost or stolen?
Please contact us at 800.598.3272 during our business hours so we can void your present PowerCheck and send you a new PowerCheck. We can send the PowerCheck via overnight delivery to you for an additional fee of $15.

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What can I buy with my PowerCheck?
You can use the PowerCheck for the purchase of any new or used car, truck, sport utility vehicle, minivan or motorcycle from any licensed new car or motorcycle dealership. Your purchase may include any tax, license, registration, credit insurance, extended warranty (service) contracts, and any other costs or fees normally associated with the purchase of a vehicle. Apply now.

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If I am approved for a loan, how long before I receive my
PowerCheck?

Upon approval for a loan, your PowerCheck will be processed for mailing that business day. Normally, we will send your PowerCheck via first class mail to your home address. This generally takes 5 to 7 business days, depending on your location. If you prefer overnight delivery of your PowerCheck, we can send the check to your home or business address. Your signature will be required and there is a $15 fee for overnight delivery service. Apply now.

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What if I decide not to use my PowerCheck?
Simply contact us during our business hours or send us an email informing us you will not be using your PowerCheck. Once we receive this information we will void your check and cancel your loan application. At that time the
PowerCheck will no longer be valid, and you should destroy it. Apply now.

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Do both parties to a joint application need to sign the PowerCheck?
Yes, each party on an approved loan must sign the PowerCheck. In order for the check to be negotiated, both signatures are required. Apply now.

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Can I use my PowerCheck to purchase a vehicle from an auction?
Yes, provided you are represented by an individual that is licensed to sell vehicles and the check is made payable to said dealership. Apply now.

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A PowerCheck works just like a personal check and gives you the “power” to buy a new or used car/motorcycle, refinance your current car loan or buyout your lease — all with a great low rate. Once your loan is approved, lender issues you a PowerCheck with your name and address printed on it that’s good up to your approval amount. Then just sign it over to the dealer or lien holder - it’s that simple

If Purchasing:
When you've found the vehicle you want at a licensed dealer, make the check payable to the dealer. It's that easy!

If Refinancing:
Make the check payable to the existing lien holder.

You are under no obligation to lender until you actually use your
PowerCheck. By signing the check, you will be accepting the terms and conditions as described in your Note and Security Agreement.

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Electronic Payments

  • No checks to write
  • You choose the payment date
With Electronic Payments, your monthly payment is automatically debited from the checking or savings account that you designate. Lender's best loan rates are available for customers with excellent credit who select this option. Setting up your account
  1. Select Electronic Payments when completing your loan application.
  2. Complete the authorization form once your loan has funded.
  3. After the first payment, you may change the payment date to suit your needs. Your first payment will be on the date specified on your Note and Security Agreement.

    For choosing electronic payments, you get a 1/2 point (0.50%) discount on the interest rate on your loan. Your loan documents will reflect the discounted rate. The discount applies as long as you authorize and continue to make electronic payments, and you keep enough funds in the account to make your payments each month.

    You may terminate electronic payments at any time, but if you do (or if you don't complete the authorization form), the discount no longer applies, and the interest rate you pay on your loan will increase by 1/2 point (0.50%).

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